Customer Journey Intelligence

Business & Community

Your audience finds you online. Something between that and choosing you is broken.

Whether you run a business or a community organisation, the journey is the same — discovery, engagement, conversion. Right now, you can't see where you're losing people, or what to fix first.

See Intelligence Plans →
Agency & Consultant Partners

Your clients get monthly intelligence. You get the brief — and the work order.

Every Fix Guide your clients receive is a pre-researched, pre-prioritised list of improvements to their digital presence. Every item is a potential engagement. No cold pitching required.

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50% off your first three months

Save $300 on NexaGrowth · Code 3M50

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50% off your first year

Save $1,200 on NexaGrowth · Code 12M50

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Billed upfront in USD
Excl. applicable taxes · Auto-renews at standard rate · Cancel anytime
Who we help

Whoever you are. Whatever you do.

From solo operators to community organisations — Nexanomics gives you the clarity to stop guessing.

Click any card to reveal the difference — cards stay flipped
Physiotherapist
Physiotherapist Before

"I'm fully booked through word of mouth — but I have no idea if new patients can even find me online."

Click to flip
Physiotherapist
Physiotherapist After

"New patients arrive consistently now. I know exactly what's bringing them in — and I doubled down on it."

Nexanomics · Customer Journey Intelligence
Surf Lifesaving Club
Surf Lifesaving Club Before

"Membership has been flat for three years. We've tried posters, Facebook, a newsletter. Nothing's clearly working."

Click to flip
Surf Lifesaving Club
Surf Lifesaving Club After

"Membership grew this season. We can show the committee exactly which efforts made the difference."

Nexanomics · Customer Journey Intelligence
Café
Café Before

"My regulars love us. But new people don't seem to come back after the first visit, and I can't figure out why."

Click to flip
Café
Café After

"New customers are coming back. We fixed what was quietly turning them away — and it wasn't the coffee."

Nexanomics · Customer Journey Intelligence
Homelessness Charity
Homelessness Charity Before

"Online donations have plateaued. We know people care about our cause, but we can't see where we're losing them."

Click to flip
Homelessness Charity
Homelessness Charity After

"Donor numbers are up and we showed our board exactly what changed. Evidence made all the difference."

Nexanomics · Customer Journey Intelligence
Hair Salon
Hair Salon Before

"I'm great at what I do. But I'm relying on Instagram and hoping clients find me. I can't tell if any of it is working."

Click to flip
Hair Salon
Hair Salon After

"New clients find me every week now. My online presence finally works as hard as I do."

Nexanomics · Customer Journey Intelligence
NexaScorecard Before
Your customer journey across four key stages:
D
Awareness
F
Engagement
D
Conversion
F
Loyalty
Journey gaps across all four stages — 12 priority fixes ready
Click to flip
NexaScorecard After
Three months with Nexanomics:
B
Awareness
A
Engagement
B+
Conversion
B
Loyalty
8 of 12 fixes resolved — revenue up 34% since baseline scorecard
Nexanomics · Customer Journey Intelligence
NexaFixGuide Priority List
Your top fixes, ranked by impact:
1
No enquiry form above the fold
Urgent
2
Google Business profile incomplete
High
3
No follow-up sequence after enquiry
High
4
Social proof missing from homepage
Medium
Click to see Fix #1
NexaFixGuide Fix #1
Add enquiry form above the fold
Conversion Urgent
Visitors are leaving without enquiring. Your CTA is buried — most users never scroll far enough to see it.
Recommended action
Add a short "Get a free quote" form directly below your headline. Reduce fields to 3: name, email, service needed.
+18–24% enquiry rate
Nexanomics · Fix Guide
Community Theatre
Community Theatre Before

"Season ticket sales are down and we can't tell if it's our programming, our marketing, or something else entirely."

Click to flip
Community Theatre
Community Theatre After

"Our audience is growing again. We understand what brings people through the door — and what keeps them coming back."

Nexanomics · Customer Journey Intelligence
Wealth Advisor
Wealth Advisor Before

"High-net-worth clients research everything before they call. I don't know if my online presence is helping or quietly working against me."

Click to flip
Wealth Advisor
Wealth Advisor After

"The right clients are calling. I can see exactly how they found me and what convinced them I was the right choice."

Nexanomics · Customer Journey Intelligence

And hundreds of others just like them — from accountants to yoga studios, from credit unions to community gardens.

Found You
= 100 visitors
850
↑ +9% vs last month
Engaged
= 50 visitors
285
↓ -8% vs last month
Nearly Contacted You
= 20 visitors
48
↑ +26% vs last month
Converted
= 20 visitors
16
↑ +33% vs last month
Early Access

Intelligence that pays for itself — starting month one.

Every month, Nexanomics scores your entire digital presence and tells you exactly what to fix. The intelligence your competitors pay consultants for — without the consultant.

See Intelligence Plans →

Know what's actually working

A–F effectiveness scores across Discovery, Website, and Social — every month, in plain language.

A Fix Guide with your top priorities

Not a list of problems. A ranked action list — what to fix first, and why it matters most.

Delivered on the 1st of every month

No dashboards. No queries. Your intelligence lands ready to act on — before you start your month.

Early access — limited places

We're onboarding a select group of Australian organisations. Apply now to secure your spot.

It costs you every month —
you just can't see the invoice.

Nexanomics makes the cost of guessing visible, and replaces it with a clear picture and a prioritised list of exactly what to fix.

See Intelligence Plans →
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Kaurna Acknowledgement

We acknowledge and pay our respects to the Kaurna people, the traditional custodians of the ancestral lands on which we work. We acknowledge the deep feelings of attachment and relationship of the Kaurna people to country, and we respect and value their past, present, and ongoing connection to the land and cultural beliefs.